9-1-1 staff and ambulances on the brink of collapse


The main facilities of the Directorate of Medical Emergencies are in deplorable conditions. It is the building where the so-called “Caja del Seguro” previously operated. One look at the front and the impression is that it will soon be demolished.

A source revealed to Diario Libre that the internal state of the structure is not very distant from the façade. Deep leaks in the walls, areas infested with humidity, and meeting rooms without tables or chairs. Bathrooms with pipes about to collapse. A depressing situation.
It is thought that a building of more than 50 years of construction drags the absence of maintenance as governments usually do. If that is true, so is the lack of funds that would be affecting the Directorate of Medical Emergencies, where, although retired General Juan Manuel Méndez was appointed in June 2022, the administration does not start because the funds destined for the management are not arriving, nor has the general’s work team been approved: administration, human resources… the spinal cord of the control and the employees who were appointed to it have still not been paid… in seven months.

And if that is the physical plant, the teams of doctors and paramedics that provide emergency medical care services, which are reported through 9-1-1, are even worse off.


These teams are concentrated in the regional and medical emergency centers (crue) spread throughout the 25 provinces where the 9-1-1 service is offered.


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